Research Paper Town is a professional academic writing service and has set forth a policy for using its services. The clients must adhere to this policy in order to continue using our services. Given below are our terms and conditions that clients must follow in order to avail our services.
Use Of Service
Research Paper Town is a custom writing service that only supplies model papers to its clients for help with their academic projects and, therefore, disapproves any practice of piracy and plagiarism.
The company offers the services of only highly qualified academic writers and researchers for creating a high-quality academic paper.
The contract between the company and the client will be commenced once the client places an order and will be ended after the delivery of the order.
Research Paper Town guarantees that all assignments will be produced as per the specified instructions of the client. If the client has doubts about the contents of the assignment, the client must report the matter to our Customer Support Service within 1 week.
The clients are requested to provide all the details pertaining to the assignment in the order form. Nonetheless, clients can give the forgotten details via our online Customer Support Channels.
Research Paper Town is a highly professional academic writing company which never cancels an order. However, there are cases when it is impossible to execute an order due to certain unavoidable situations. We are, therefore, entitled to cancel an order in the following cases:
- If the company is unsuccessful to find an appropriate academic writer for your paper
- If we are unsure that an order can be completed, taking into consideration the given deadline
- If a client violates the terms and conditions of the contract
If Research Paper Town cancels an order because of any unexpected reasons, the client will then be eligible for a full refund.
Client’s Personal Information
Research Paper Town asks its clients to provide their personal information to process an order. The details include the client’s name, email address and contact information. The client can substitute the name with an alias if he/she is not willing to reveal his/her identity. However, it is mandatory that all other information must be authentic, as it will not be possible for us to proceed with an order without a valid email ID or a contact number. Nevertheless, Research Paper Town gives surety that your personal information will be stored behind a highly secured server.
Use Of Personal Information
We use customers’ personal information for accomplishing an order and for responding to their queries. Additionally, we use contact details of our clients to update them about our promotional offers, special packages and new services. We assure you that your personal information will never be shared with anyone without your consent.
If customers are not interested to be contacted again after the delivery of order, they can retract from our subscription any time. In such a case, all their data will be permanently erased from our system.
We use the cookies of the client’s browser to check the pattern of traffic to our website and improve pages with a high bounce rate. This allows us to boost the performance of our website and serve our visitors in the best possible manner.
The visitors can deactivate their cookies if they do not want to continue this feature. However, this will prohibit their access to some useful pages of our website.
The client can contact Research Paper Town if he/she is not satisfied after having 7 rounds of revision. In that case, the company will either:
- Appoint a new academic writer to accomplish the paper if it is sure that the new writer will complete the paper in the given period of time
- Concede refund to the client
Research Paper Town retains the rights to reject a refund request in case of any insignificant delay or minute discrepancies, since such small issues do not qualify for a full refund.
In case the credit card of a client is charged twice by mistake, the company will take all the necessary steps to compensate the erroneously-charged amount to the client.
Dispute Resolution Policy
If the client is not completely satisfied with the research paper, he/she must negotiate with the company before contacting any third party for settlement.
If both the disputants, i.e. the company and the client, cannot resolve the matter within 2 weeks, the client will then be allowed to contact any third party for mediation.
If the client fails to inform us before contacting any third party, it will be considered as a breach of the contract. The company will then deal with the matter accordingly.
Research Paper Town assures that every assignment will be delivered to the client’s email address within the given time limit.
In the event of late delivery of an assignment, the client will be entitled for refund.
The company pledges that the assignment will be delivered to the client with no additional charges.
Round-the-clock Customer Support
Research Paper Town provides 24/7 Online Customer Support in order to communicate with the clients.
The company is responsible to provide professional and responsive Customer Support Representatives to facilitate the clients with their inquiries.
100% Originality Guaranteed
We assure the delivery of 100% original, unique and accurately cited papers to our clients.
Research Paper Town makes sure that an assignment is completely original by sending a comprehensive plagiarism scan report along with the order.
NOTE: All the above terms and conditions can be changed subject to the amendments in our company’s policy. Clients are therefore requested to keep in touch with us to know about any changes.